Fakhrul Sohag
AI Consultant for Danish SMEs
đź“Ť Copenhagen, Denmark
Danish Work Experience:
-
4+ years at University of Copenhagen
IT Solution Architect & Data Analyst (2019-2023) -
2+ years at Lemon Cox Group ApS
Data Analyst & AI Consultant (Danish import business) -
2 years at SOFT Seven
Project Analyst (2017-2019) - Currently: AI Consultant at GradMate.ai
đź’ˇ Recent Result:
Helped Danish SME save 30+ hours/month through practical AI automation. ROI: 18:1
Proven Experience in Danish Organizations
I've spent 6+ years working in Denmark—from one of the country's most respected academic institutions to hands-on consulting with Danish small businesses. This experience gives me unique insight into what actually works in the Danish market.
University of Copenhagen
2019 - 2023 | 4+ years
IT Solution Architect
March 2021 - December 2023
IT Support Specialist & Data Analyst
January 2019 - February 2021
What I Built:
- Managed complete IT infrastructure for NIAS (Nordic Institute of Asian Studies)
- Maintained Linux server (EZproxy) serving 1000+ researchers across the Nordic region
- Set up SimpleSAML authentication system for secure database access
- Conducted 150+ technical consultations with faculty and staff
- Managed two emergency office relocations with zero downtime
What this taught me about Danish work culture:
Consensus-building, thorough documentation, reliable long-term solutions, and deep respect for work-life balance. These values now shape how I approach SME consulting—building systems that work reliably without adding complexity.
Lemon Cox Group ApS
January 2024 - March 2025 | 15 months
Danish import/distribution company (organic tea, textiles, leather)
Data Analyst & AI Implementation Consultant
The Challenge:
Small team drowning in manual processes: 2 hours per proposal, no CRM system, client information scattered across email/Excel/WhatsApp, content creation bottleneck preventing brand growth.
What I Delivered:
- Comprehensive operational efficiency audit
- AI automation system (ChatGPT + Notion + Canva)
- Team training and documentation
- 30 days post-implementation support
Measurable Results:
(2h → 15min)
per month
(4 → 30 posts/month)
investment
GradMate.ai
April 2025 - Present
AI Consultant
- Conducting AI operational audits for educational platforms
- Designing practical automation workflows using LLMs and APIs
- Quantifying time and cost savings from AI adoption
- Delivering clear roadmaps for stakeholder decision-making
SOFT Seven
February 2017 - February 2019 | 2 years
Project Analyst
- - Contributed to project planning and resource allocation
- - Evaluated and monitored project progress against milestones
- - Coordinated with stakeholders and external consultants
- - Prepared analysis reports for management decision-making
Need Similar Results for Your Business?
Book a free 30-minute consultation to explore AI automation opportunities specific to your operations.
Book Free ConsultationServices: AI Operational Efficiency Audit
Practical Insight for Danish SMEs
A structured assessment to reveal business improvement opportunities—before you invest in technology.
Why Danish SMEs Find This Valuable
Many Danish small and medium-sized companies want to explore AI and automation—but struggle with:
- Unclear business benefits
- Lack of internal AI expertise
- Difficulty prioritizing initiatives
- Fear of investing before knowing outcomes
This audit helps leaders make informed, evidence-based decisions about where AI can realistically support growth, quality, and productivity—without technical complexity.
What You Get From This Audit
The AI Operational Efficiency Audit is not a technical implementation. It is a practical business assessment that:
- Reviews your existing processes and information flows
- Identifies specific areas where efficiency can be improved
- Highlights realistic opportunities where AI may add measurable value
This is framed in business terms—not technical terminology.
Your Main Deliverable: AI Opportunity Report
At the end of the engagement, you receive a clear and actionable report including:
Key Operational Opportunities
Specific areas where your business can improve efficiency
Three Selected AI Use Cases
Practical, prioritized recommendations with clear rationale
Estimated Benefits & Impact
Time savings, cost reductions, and ROI projections
Before-and-After Workflows
Simple visual comparisons showing the transformation
Structured Implementation Roadmap
Step-by-step plan for potential implementation
Business Benefits You Can Expect
By clarifying where effort and cost are currently concentrated, Danish SMEs typically leave the audit with:
- Better understanding of internal workflows
- A clear, structured improvement plan
- Visibility of where resources can be re-allocated
- A foundation for longer-term efficiency improvements
This sets you up to evaluate future investments with confidence and transparency.
Time and Collaboration (Clear & Respectful)
Your time investment is limited and well-structured. It includes:
One initial discovery conversation
One focused data and process review call
One presentation of the Opportunity Report
All preparation, analysis, and report writing is handled by me.
Ready to Explore?
To explore whether this audit aligns with your business goals, the next step is a short discovery call. It helps determine relevance and fit—with no obligation.
Book Free Discovery CallCase Study: Lemon Cox Group ApS
How AI Automation Saved a Danish Import Business 30+ Hours Per Month
Company
Lemon Cox Group ApS
Industry
Import/Distribution
Team Size
2-5 people
Timeline
8 weeks
Time Saved
30+ hrs/month
ROI
18:1
The Company
Lemon Cox Group ApS is a Danish import and distribution company specializing in organic tea, textiles, and leather goods sourced from Bangladesh. They sell to restaurants, tea houses, and supermarkets across Denmark. Like many Danish SMEs, they had a small team wearing multiple hats—making operational efficiency critical to growth.
The Challenge: Manual Processes Killing Productivity
1. Proposal Creation (15-20 hours/month wasted)
- Each proposal took 2 hours to create manually
- Calculating pricing based on quantity, delivery location, product type
- Copy-pasting from old templates and manually updating
- Creating 10+ proposals per month = massive time sink
"Pricing takes longest because we need to think it carefully because there are different things included from order to delivery."
2. Client Communication Chaos (8-10 hours/month wasted)
- No CRM system—information scattered across email, Excel, and WhatsApp
- When clients asked "Where's my order?" had to check 2-3 places
- "Very often" missing follow-ups with prospects
- 25% of emails were repetitive questions (lead times, specs, minimums)
3. Content Creation Gap (26+ hours/month if done properly)
- Goal: 7 social media posts per week (28/month)
- Reality: Only creating 1 post per week (4/month)
- Gap: 87% of desired content not being created
- Starting from "blank page" every single time with no system
Bottom line: The business couldn't scale because the founder was trapped in operational quicksand.
The Solution: 3 Off-the-Shelf Tools
Tool #1: ChatGPT Team (Proposal Generation)
Problem Solved: 2 hours per proposal → 15 minutes
How It Works:
- Created custom GPT called "Lemon Cox Proposal Assistant"
- Uploaded pricing formulas, product specs, payment terms
- Conversational interface: describe the deal, GPT generates complete proposal instantly
Monthly Cost: $75-90 for 3 users | Time Saved: 15+ hours/month
Tool #2: Notion Plus (CRM & Order Tracking)
Problem Solved: Information scattered, follow-ups missed
How It Works:
- Built 3 relational databases: Clients → Orders → Communications
- Automated follow-up reminders
- Dashboard views showing "Orders in Progress" and "Follow-ups Due"
Monthly Cost: $0-30 (started with free plan) | Time Saved: 6-8 hours/month
Tool #3: ChatGPT + Canva Pro (Content Creation)
Problem Solved: 87% content gap (4 posts → 30 posts/month)
How It Works:
- Monthly batching workflow: One 90-minute session per month
- ChatGPT generates 30 post ideas + captions + hashtags
- Canva Pro designs all posts with templates
- Schedule all posts directly in Canva for the entire month
Monthly Cost: $10 (ChatGPT already covered) | Time Saved: 26+ hours/month
Implementation: 8-Week Timeline
The Results: Measurable Impact
| Task | Before | After | Saved |
|---|---|---|---|
| Proposal creation | 15-20 hrs/month | 2-3 hrs/month | 15+ hours |
| Order tracking/CRM | 8-10 hrs/month | 2 hrs/month | 6-8 hours |
| Content creation | 4 hrs (only 4 posts) | 1.5 hrs (30 posts) | 26+ hours if done manually |
| TOTAL | ~30 hrs/month | ~6 hrs/month | ~47 hours/month |
Financial Impact:
- Tool costs: €85-130/month (€1,020-1,560/year)
- Value of time saved: €28,500-45,600/year (at €50-80/hour founder rate)
- ROI: 18:1 to 29:1
Business Impact:
- Content output increased 650% (4 → 30 posts/month)
- Zero missed follow-ups (was happening "very often")
- Professional CRM system replacing scattered Excel/email
- Faster proposal response time = better client experience
- Founder freed up to focus on #1 priority: finding new customers
Key Takeaways
What Made This Successful:
- Started with detailed audit, not assumptions
- Focused on off-the-shelf tools (no custom development)
- Measured everything in hours saved, not vague "efficiency improvements"
- Prioritized founder's #1 pain point
- Provided complete training and documentation
- Calculated clear ROI before implementation
What Danish SMEs Should Learn:
- You don't need enterprise software to solve these problems
- Tools like ChatGPT, Notion, and Canva are powerful enough for small teams
- Small monthly investment ($85-130) can return 20x+ in time savings
- Proper audit reveals automation opportunities you didn't know existed
- Implementation doesn't take months—8 weeks from audit to full operation
Your Business Next?
Do you recognize these challenges in your own operations?
- Spending hours on proposals or quotes?
- Client information scattered across email/Excel/WhatsApp?
- Can't keep up with content creation?
- Missing follow-ups and losing potential deals?
Book a free 30-minute consultation to explore whether there are similar time-saving opportunities in your business.
Book Free ConsultationAbout Me
AI Consultant Based in Copenhagen
Hi, I'm Fakhrul Sohag. I help Danish small and medium businesses implement practical AI automation that saves time and delivers measurable results—without enterprise-level complexity or costs.
My Danish Journey
I've called Denmark home since 2017. After spending 4+ years at University of Copenhagen as an IT Solution Architect and Data Analyst, I transitioned to consulting to help Danish SMEs leverage AI for operational efficiency.
Why This Background Matters:
Working at one of Denmark's most respected institutions taught me:
- How Danish organizations approach decision-making (consensus-building)
- The importance of thorough documentation
- Building reliable, long-term solutions (not quick fixes)
- Respect for work-life balance (automation should give you time back, not add complexity)
These principles now shape how I work with small businesses.
What I Do
I specialize in operational efficiency audits for Danish SMEs:
Audit
I spend time understanding your business—what takes too long, what's frustrating, where you're losing time on repetitive work.
Opportunities Report
I identify specific tools (ChatGPT, Notion, Make.com, etc.) that solve your problems, with clear ROI calculations.
Implementation
I set up the systems, train your team, and provide documentation.
Results
You get measurable time savings. My recent client saved 30+ hours/month.
My Approach
I don't sell complicated enterprise software. I work with off-the-shelf tools that are:
- Affordable for small teams (typically €85-150/month total)
- Easy to learn (your team can use them)
- Proven (I've tested them extensively)
I measure success in hours saved and ROI delivered, not vague "improvements."
Languages & Cultural Understanding
- English: Fluent (primary working language)
- Danish: Conversational (daglig brug i professionelle sammenhænge)
- Bengali: Native
I understand that Danish business culture values directness, transparency, and realistic commitments. That's how I work.
Beyond Work
When I'm not optimizing workflows, you'll find me volunteering with The Rolling School (educational initiatives in Bangladesh) or playing cricket with Bella Cricket Club in Copenhagen.
Let's Talk
If you're a Danish SME owner drowning in manual work, let's have a conversation. I offer a free 30-minute consultation where we can explore whether AI automation makes sense for your business.
No pressure, no sales pitch—just an honest discussion about your operations.
Book Free ConsultationCore Capabilities
AI Operational Audits & Implementation
Workflow Automation & Process Optimization
Data Analysis & System Integration
IT Infrastructure Management
Years in Denmark
Projects Completed
Stakeholder Consultations
(University of Copenhagen)
Selected Work
Eight years of delivering reliable, measurable results for Danish organisations and international clients.
Lemon Cox Group ApS
Data Analyst & AI Implementation Consultant
Full operational audit of a Danish import/distribution business, followed by end-to-end AI workflow implementation across logistics, content, and reporting. Tools: ChatGPT, Notion, Canva.
University of Copenhagen
IT Solution Architect & Data Analyst
Managed complete IT infrastructure for NIAS — Nordic Institute of Asian Studies. Maintained Linux EZproxy server for 1,000+ researchers across the Nordic region. Delivered 150+ technical consultations over four years.
NIAS Press
Developer
Developed and maintained the digital eBook platform for NIAS Press, supporting Asian studies research and Nordic academic publishing workflows.
GradMate.ai
AI Consultant
AI operational audits and automation workflow design for an educational platform. Focused on ROI quantification and actionable implementation roadmaps.
gradmate.ai →Jamuna Valley
Founder & CEO
Denmark-based startup building tech-driven sustainable solutions with CSR focus on children and women in Bangladesh.
jamunavalley.com →AsiaPortal.info
Developer
Digital access platform for e-resources, journals, and research databases for Asian studies — supporting the Nordic NIAS Council's academic community.
The Rolling School
Executive Member & IT Advisor
Open-air mobile classroom initiative for children in rural Bangladesh. Supporting IT infrastructure and board-level strategy.
therollingschool.org →Lemon Cox Shop
Developer
E-commerce platform enabling sustainable product sales that directly fund educational initiatives in Bangladesh.
shop.lemoncox.com →
Technical Capabilities
AI & Automation
ChatGPT, Claude, GPT-4, OpenAI API, Anthropic API, Make.com, n8n, Zapier
Business Tools
Notion, Jira, Google Analytics, Power BI, Microsoft 365, Canva Pro
Development
Python, SQL, JavaScript, HTML5, CSS3, WordPress
Infrastructure
Linux, AWS (compute, storage, networking), Docker, Active Directory, VPN
Organizations I've Worked With
Testimonials
What colleagues and clients say about working with me:
Duncan McCargo
President's Chair in Global Affairs, Nanyang Technological University
"Fakhrul was a wonderful member of the team I managed at the Nordic Institute of Asian Studies (NIAS), a research centre located in the Department of Political Science at the University of Copenhagen, between 2019 and 2023. We worked closely together on a daily basis, and he single-handedly oversaw the technical maintenance and operations of the AsiaPortal, a large and dynamic database of online library resources on Asian studies, for which we had over 25 paying university subscribers across the Nordic region.
Fakhrul was always cool and collected whenever we faced technical and logistical challenges—and since he was the only IT person on our staff, we were absolutely reliant on his expertise and creativity to keep the AsiaPortal online. He was also a great team player who proved extremely reliable through a series of Covid lockdowns, and was ready to jump in and assist as needed with other projects. These included two office moves that were forced upon us at short notice in 2020 and then 2022.
I would highly recommend Fakhrul for any role as an IT co-ordinator or similar. He will never let you down!"
Philip Kyhl
Acting Director, NIAS
"Fakhrul played a key role in the successful creation, migration, and maintenance of the EZproxy server using SimpleSAML and Linux. His technical expertise, dedication, and ability to handle diverse responsibilities make him a valuable team player.
I highly recommend him for any role requiring a skilled and reliable professional."
Inga-Lill M Blomkvist
Webmaster, NIAS, University of Copenhagen
"Fakhrul was a valued member of the team I managed at the Nordic Institute of Asian Studies, at the Department of Political Science at Copenhagen University. He played a key role in managing our IT infrastructure and digital presence demonstrating professionalism, technical expertise, and strong problem-solving skills.
NIAS Library provided licensed access to numerous Asian studies databases for researchers at 23 Nordic and Baltic institutions. Fakhrul ensured the smooth and secure operation of our proxy server, controlling access to around 30 subscription-based databases via AsiaPortal.info, while also analyzing traffic and generating usage reports. On several occasions, also out of office hours when needed, he played a critical role in resolving high-priority incidents that minimized downtime and kept our operations running.
Beyond the proxy server, he managed all technical aspects of the NIAS and NIAS Press websites, including CMS setup, system up-grades, SSL certificates, and web hosting licenses. As the go-to person for IT challenges his skills, attention to details and calm and supportive approach was invaluable for us.
Fakhrul's reliability and collaborative nature were crucial to maintaining uninterrupted access to essential resources which we provided for our users. I am confident that Fakhrul will be a valuable asset to any organization and I highly recommend him to any organization seeking a skilled and dependable IT professional."
Let's Discuss Your Business Needs
If you're a Danish SME looking to explore AI automation opportunities, I offer a free 30-minute consultation. No pressure, no sales pitch—just an honest conversation about your operations.
Location
Copenhagen, Denmark
Available for in-person meetings in Greater Copenhagen